FAQ

What is your return policy?

You can find our return policy on our Shipping and Returns page; or click here.

 

Can I exchange an item?

At this time we are only offering returns.

 

When are you getting more of _____ in stock?

We do our best to restock items that sell out. We are not always able to restock due to manufactures lack of supply.

 

When will my order ship?

We process and ship orders placed before 2 pm MST within 48 hours, Monday - Friday (excluding holidays). You will receive a confirmation email after you place your order and also a confirmation email after your order is shipped.

 

When will you post new arrivals?

The best way to be informed about new arrivals and restocks is to follow us on our social media. You can follow our Instagram here. 

 

How does sizing run?

Sizing is standard unless otherwise stated in the product listing. 

 

Why do some international customers have to pay to receive their packages?

Different countries have different customs regulations. We can not control or determine what fees or shipping rates may apply and we are not responsible for paying these fees.